This accessibility statement applies to

This website is run on behalf of Buckinghamshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible so that it can be understood by all.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We are aware that some aspects of this website are not fully accessible:

  • Map can’t be interacted with a keyboard
  • Graphs aren’t readable with a keyboard
  • Google Translate plug-in is not fully accessible
  • Reading order has some repetition for screen readers.


Feedback and reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or if you think there is an area where we’re not meeting accessibility requirements, please email Buckinghamshire Council at: [email protected]

If you require information on different formats for this website such as accessible PDFs, large print, easy read, audio recording or braille, please contact Buckinghamshire Council: [email protected]

We’ll consider your request and get back to you within 3 days.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

Buckinghamshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to a number of non-compliances and exemptions which we have listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Graphs aren’t readable when navigating with keyboard only - This affects graph-viewing tools that appear as a hover, such as the zoom and image download buttons
  • Google Translate plug-in cannot be modified - This issue fails WCAG 2.1 criterion. We are aware of this, however this cannot be rectified due to the plug-in utilising third party software
  • Map can’t be interacted with keyboard – We have featured a dropdown list as an alternative, which means users aren’t able to perform more actions than those who can access with a mouse
  • Reading order is incorrect with some repetition when using a screen reader - We are currently working on improving the reading order using certain screen readers on the COVID-19 Dashboard. Some elements might be repetitive and require further explanation. (Exploration and improvements to be completed by end of December 2020).


What we're doing to improve accessibility

We have monitoring in place to review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that occur. We also respond to any issues identified quickly and effectively.

We have noted proposed resolution dates next to any issues that we are aware of, and we will update this statement once these are complete.

Preparation of this accessibility statement

This statement was prepared in November 2020. It was last reviewed in November 2020.

This website was last tested on [23.11.20]. The test was carried out using Sitemorse.